Return Merchandise Authorization RMA
If you need assistance or have any questions, please don't hesitate to contact our service team!
Return Merchandise Authorization RMA
Please fill out the form below and send it along with the required documents to the email address: serwis@nsg.company.
After your submission is approved, you will receive an RMA number, which must be included on the form attached to the shipment.
During transportation, products must be packaged to ensure protection against damage.
Send the products along with the RMA form to the following address:
NSG 4L Sp. z o.o.
ul. Trzy Lipy 3B,
80-172 Gdańsk,
Contact phone: +48 717 000 140,
Email: serwis@nsg.company.
If the required RMA or other documents are missing or the information provided is incomplete, the complaint may be rejected.
Cash on delivery shipments will not be accepted.
1. Company Information:
Company Name: ______________________________________
Tax ID (NIP): _________________________________________
Contact Person: ______________________________________
Contact Email: _______________________________________
Phone Number: ______________________________________
Address: ____________________________________________
____________________________________________________
2. Order Details:
Invoice Number: ___________________________________
Delivery Date: _____________________________________
3. Product Description:
Product Name, Product Code/SKU/Part Number, Serial Number, Firmware Version, Quantity:
___________________________________________________
___________________________________________________
___________________________________________________
4. Damage Description:
___________________________________________________
___________________________________________________
___________________________________________________
5. Damage Reproduction Procedure:
___________________________________________________
___________________________________________________
___________________________________________________
6. SLA contract number (if available):
___________________________________________________
___________________________________________________
7. Documents Attached to the Submission:
[ ] Copy of VAT Invoice
[ ] Photos of Damages (if applicable)
[ ] Other (please specify): ___________________________
8. Customer Declaration:
I hereby declare that the reported product has been inspected in accordance with the warranty terms and the return procedure agreed upon with the supplier.
Date and Signature: _____________________________________
ul. Trzy Lipy 3B
80-172 Gdańsk, Poland
EU-VAT PL8971875739
+48 717 000 140
contact@nsg.company